Troubleshooting Guide

🧰 Xbox 360 / Console Troubleshooting Guide

Note: This guide is mainly for unmodded consoles or modded consoles that were working fine but suddenly stopped working without you changing anything.

⚡ Step 1: Check the basics

Before anything else, make sure you’ve checked the following:

• Power cable is fully plugged in.
• HDMI or AV cable is firmly connected.

 Tip:  Xenon models will show 4 red lights if no AV cable is connected.

🔌 Step 2: Does the console power on?

If NO:

• Check the power supply LED.

• • • Light is green:**

Try powering on using a controller instead of the console button. If using a wireless controller, make sure it’s paired to the console. If it turns on now, you may have a faulty power button — click here to learn how to test and repair it.

• • • Light is off or red:**

1. Disconnect power for 10–20 seconds, then reconnect. 2. If it’s still the same, the power supply fuse may be blown or the PSU is faulty. Try a replacement PSU or fuse. If there’s no light or it stays red even when disconnected from the console, the PSU is likely dead.

💡 Step 3: Console turns on but nothing happens

If the console powers up but doesn’t boot:

• Does it start but show no video?

 * Check the HDMI or AV port for damage.
 * If still no picture:
   * On HDMI models, try using a yellow/white/red AV cable instead.
   * If you get video through AV, your HANA chip might need replacing.
 * If you have a modded console, try powering on  then press Eject this disables plugins that could stop it booting.

🔴 Step 4: Console shows an error or red lights

If your console boots to an error code or 3 red lights, → Click here to go to the Error Code Guide You can enter your Code, HEX, or UEM number to find the repair steps and video tutorials.